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Business Impact Of Agile Transformation

Agile transformation is one of the most common transformation approaches for organizations, however it comes with a lot of challenges to overcome.

Agile transformation is one of the most common transformation approaches, but it comes with a lot of challenges. Organizational structures need to be reshaped, operational models need to be changed, and working methods need to be reformed. Organizations ponder over or neglect agile transformation due to the cultural shift it involves. But ultimately, most organizations realize the importance of agile consulting as they apply agile transformation techniques and receive immense benefits that help them evolve and move closer to their goals.

Bank of America successfully implemented agile solutions. Bank of America began its agile transformation in global markets in late 2012. Mr. Merrill Lynch, director of global markets technology at Bank of America, commented that their main objective was to improve the time needed to deliver better company solutions and to reduce key person dependencies. They adopted Scrum (a specific agile transformation) and provided an environment where employees could experiment by taking risks to deliver exceptional results. As well as cross-functional teams were encouraged to turn business ideas into working products to achieve company goals. Their business goals were finally achieved with agility after a year of consistent efforts.

Impact Of Agile Transformation

Practicing agile transformation in recent years has proven beneficial to many organizations. For this transformation to achieve the desired business outcomes, they need the right agile transformation approach. Enterprise agility enables enterprises to adapt organizational practices and techniques to maximize business value. Here are a few impacts Agile Transformation can create:

Ensuring maximum customer satisfaction

The main focus of agility is to add value to the customer experience by understanding their needs and providing products and services on time. To achieve customer satisfaction, it prioritizes customer feedback so that the quality of the product can be improved according to their expectations. Through enterprise agility, employees can deliver services with expertise, collaboration among teams, and transparency, resulting in increased satisfaction for customers.

Increasing employee engagement

Agility allows employees to use their creativity to improve performance and results at work. It enables them to take all the necessary decisions that improve their work productivity, and it makes them feel valued at work. This flexibility enhances employee engagement to a large extent as well as enables companies to achieve their desired goals.

Improving the performance of operations

As a result of agility, organizations have access to a variety of business models, which further improve operations in line with the desired results. These agile transformations provide companies with a variety of ways to increase their decision-making and product development speed. Companies with agile methods can see their target achievement rate improving dramatically, which is one of the major achievements of an organization that is progressing.

Aligning IT with business

IT alignment can be regarded as a business strategy that promotes financial performance by helping achieve business objectives. Due to agile transformation, this alignment is necessary to adapt to the constant change within the company and environment. For business growth and development, both business agility and business-IT alignment are essential.

Capacity to change priorities 

Agility leads to a behavioral transformation among the employees that embraces change and innovation at their highest level. The team learns to deal with the constantly changing priorities within the organization by moving resources to a team that needs support and assistance to survive the challenges that come with agility. They become accustomed to the changes that take place in their work processes and techniques, accepting change for better business growth.

Increasing project visibility

This provides a clear view of a project’s performance, including how resources are allocated, potential risks, and responsibilities are assigned. Through increased visibility, everyone involved with the project understands the objectives of the project and their role in meeting the business goals and aspirations. It provides transparency to stakeholders regarding the current status of the project. Project plans or initiatives can be changed to better meet customer or stakeholder needs and requirements by embracing agility.


Any agile transformation should have some value for the end-user to achieve the best results. With this process, waste (non-value-adding activities such as defects, non-productive meetings, waiting, inventory, etc.) can be reduced, allowing time for more valuable activities.

As a result, customers can receive working quality promptly. #Agiletransformation can, therefore, be considered a healthy marriage between values and principles.

31 Mar, 2022

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